Terms of Service

Last updated 1 November 2026

These terms govern your use of Roadmapper (roadmapper.rocketstack.co), including the website, the API key registration and the Roadmapper GitHub App (the "service"). The service is run by Westwood Hill (CP) Ltd, trading as Rocketstack ("we", "us"). By using it, you agree to these terms. If you use it on behalf of an organisation, you agree to them for that organisation.

The service

Roadmapper reads the open issues of a GitHub repository that carry Roadmap labels and shows them as a roadmap you can embed. To use it, a repository must have the Roadmapper GitHub App installed or be registered with an API key. The service doesn't support private repositories yet; support is coming on plans that include it, and only through the GitHub App.

Your responsibilities

• Only install the App on, or register, repositories you own or are authorised to manage.
• Give a valid email address when you register, and keep your API key safe. Anyone with the key can use it for its repository.
• Don't use the service to break the law or anyone else's rights, or to display content that does.
• Don't try to get around rate limits, overload or disrupt the service, or access data that isn't yours.
• Follow GitHub's terms when using the GitHub App.

Your content

You keep all rights to your repositories and issues. You give us permission to fetch, cache, render and display the issue data of the repositories you connect, for the purpose of providing the service. Anyone with a public repository's roadmap URL can view it.

Once private repositories are supported, you will decide who sees a private repository's roadmap. It will show the titles, links and labels of the issues you label for it to whoever you give access, so only label issues whose details you're happy for them to see. We will keep that data confidential and use it only to provide the service.

The GitHub App

The App asks for read-only access to issues, contents and metadata, for public and private repositories alike. It never writes to your repositories, and reads only the issues and files described in our Privacy Policy. You can remove it at any time from your GitHub settings, which stops the service for those repositories.

Plans and fees

The free plan costs nothing. Paid plans for the GitHub App are bought on GitHub Marketplace, at the price shown on the listing: GitHub bills you and takes payment under its own terms. You can change or cancel your plan in GitHub's billing settings; a downgrade or cancellation takes effect at the end of the billing period you've paid for, and the paid plan continues until then. A paid plan arranged with us directly is billed as agreed with you. We may change plans, features and limits, and we'll give paid customers reasonable notice of changes that affect what they pay for.

Availability

We aim to keep the service running, but we don't guarantee that it will always be available, error-free or up to date. We may change, suspend or discontinue it, or any part of it.

Suspension and termination

You can stop using the service at any time by uninstalling the App or removing your .roadmapper file; email matt@rocketstack.co to have your registration deleted. We may suspend or end your access if you break these terms or your use puts the service or others at risk.

Disclaimer

The service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement, to the extent the law allows.

Limitation of liability

To the extent the law allows, we aren't liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue or data, arising from your use of the service. Our total liability to you is limited to the amount you paid us for the service in the 12 months before the claim, or £100 if you're on the free plan. Nothing in these terms limits liability that can't be limited by law.

Open source

Roadmapper's source code is published under the Apache License 2.0. That licence governs the code; these terms govern the hosted service.

Governing law

These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction over any dispute about them.

Changes

We may update these terms. We'll post the new version on this page and update the date at the top; continuing to use the service after that means you accept them.

Contact

Questions about these terms? Email matt@rocketstack.co.